1. Introduction
Mobile Recharge AE is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
2. Information We Collect
2.1 Personal Information
- Name and contact details
- Mobile number and operator details
- Payment information
- Transaction history
2.2 Usage Information
- Device information
- Browser type and version
- IP address
- Access times and dates
3. How We Use Your Information
We use your information to:
- Process your recharge transactions
- Provide customer support
- Improve our services
- Send important updates and notifications
- Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
- Mobile operators for processing recharges
- Payment processors for transaction handling
- Service providers who assist in our operations
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data
- Secure payment processing
- Regular security assessments
- Access controls and authentication
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Prevent fraud
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Dubai Internet City, Dubai, UAE